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BILLING AND REOCCURING PAYMENTS

Review to understanding billing and future payments.

How do I update my billing information?

You can find the guide to update your billing information by clicking here.

My subscription box was cancelled. I updated my billing information; will I get the current box?

No. If your box has been cancelled and you reactive your account – you will be billed for the next upcoming quarter. If you want to be billed for the current quarter, reach out to the Help Desk team to see if inventory is available to accommodate you

How often will I be billed?

Here's a quick overview of our ongoing billing model for the quarterly subscription box service. First time subscribers: You are billed at the time of enrollment. Future renewals: You will be billed on the 1st day of the new calendar quarter, for you

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