The Finer Things 1920®

The Finer Things 1920™

Find answers to frequently asked questions related to your quarterly subscription box service.

The Finer Things 1920® Help Center

Manage subscription updates

Do I need an account to subscribe?

When do account updates take effect?

I tried to login into my account but the system does not recognize my email address?

Guide to Subscription Management

ACCOUNT ACCESS & MANAGEMENT

How do I update my billing information?

My subscription box was cancelled. I updated my billing information; will I get the current box?

How often will I be billed?

BILLING AND REOCCURING PAYMENTS

What is a subscription box?

How does it work?

What’s included in the quarterly box?

Can I see the items before I purchase the box?

I don't like the content of my subscription box; can I return it?

THE FINER SUBSCRIPTION BOX

How many Amicae boxes will I receive?

What's included in the Amicae box?

THE QUARTERLY AMICAE SUBSCRIPTION BOX

What if my products are damaged?

What if I received the wrong size?

Returns & Exchanges Policy

Updated Damages and Exchanges Policy

DAMAGES AND EXCHANGES

When do the boxes ship?

Is shipping or tax included?

How are boxes shipped?

Do you ship outside the United States?

If shipping is delayed, will I get a refund for any kind for shipping fee?

What is the shipping schedule?

SHIPPING

Help, I ordered the wrong size - what do I do?

I am an existing subscriber and I need to update my size, but I don't know how.

SIZING

My package was marked delivered but not received or is lost in transit? What do I do?

LOST OR STOLEN PACKAGES

How do I update my address?

ADDRESS UPDATES

What is the Finer Insider Program?

How do I sign up to become a Finer Insider?

What are the advantages of becoming a Finer Insider?

Does it cost anything to begin earning points?

Can my points expire?

How many points are equal to one dollar?

How can I earn points quickly?

Is there a limit to how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

I earned points/Sapphire/Diamond tier with my last purchase, but now I want to return it. What will happen to my points?

What if I haven’t made a purchase in a year?

How do I know which tier I am currently a member of?

How will I know when I reach a new tier?

Why didn’t I earn points on my purchase?

Can I redeem anything else besides dollars off?

Can I receive points for my custom bulk orders?

How can I get a birthday reward?

Why did you sunset the referral program?

LOYALTY AND REFERRAL PROGRAM

How can I update my billing information?

Learn how to gain access to your account and manage updates.

Review to understanding billing and future payments.

Learn how the quarterly subscription box works.

Learn about our semi-annual Amicae subscription box offer.

Below you will find articles on how to notify us of damages and exchanges requests.

Find answers to commonly asked questions about shipping.

Find questions about sizing and size updates.

Find next steps around lost or stolen/missing packages.

Below you will find the proper way to update your address.

Learn how The Finer Insider Program works and earn points while you shop.

If you need to update your billing information, such as your credit card details, we have a guide that will assist you through the process. Should you encounter any issues or have questions during the update process, our team is available to provide

If you need to update your billing information, such as your credit card details, we have a g<a href="https://cdn.shopify.com/s/files/1/2556/7398/files/The_Finer_Things_1920_-_Subscriber_Account_Guide_-_Updated_June_2025-V2.pdf?v=1750358392" target="_blank" rel="noopener noreferrer">uide that will assist you through the process</a>. Should you encounter any issues or have questions during the update process, our team is available to provide further assistance via email: support@thefinerthings1920.com

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