If you have ordered the wrong size during open enrollment, please submit a request via the blue HELP button on our website.  We will cancel your existing new order and request that you order again in the while we are open.

<span id="isPasted" style="color: rgb(24, 24, 25); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you have ordered the wrong size during open enrollment, please submit a request via the blue&#xA0;<strong style="box-sizing: border-box; font-weight: 700; color: rgb(24, 24, 25); font-family: Nunito, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">HELP<span style="color: rgb(24, 24, 25); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;button on our website. &#xA0;We will cancel your existing new order and request that you order again in the while we are open.

Help, I ordered the wrong size - what do I do?

If you need to make a size change, please login to your account and select your new size. If you have already been billed, the size change will take effect for the next quarterly box. If you are requesting a size change for the current box (billed, n

<p id="isPasted" style="box-sizing: border-box; color: rgb(24, 24, 25); margin: 0px 0px 19.4444px; font-family: Nunito, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you need to make a size change, please login to your account and select your new size. If you have already been billed, the size change will take effect for the next&#xA0;quarterly box.&#xA0;<p style="box-sizing: border-box; color: rgb(24, 24, 25); margin: 0px 0px 19.4444px; font-family: Nunito, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are requesting a size change for the current box (billed, not shipped) Please reach out to the Help Desk to make this update. Size updates after you have been billed for the quarter are not guaranteed until confirmed by the Help Desk.

I am an existing subscriber and I need to update my size, but I don't know how.

The Finer Things 1920

The Finer Things 1920™

Find questions about sizing and size updates.

SIZING

How do I create an account?

Manage subscription updates

Do I need an account to subscribe?

When do account updates take effect?

I tried to login into my account but the system does not recognize my email address?

ACCOUNT ACCESS & MANAGEMENT

How do I update my billing information?

My subscription box was cancelled. I updated my billing information; will I get the current box?

How often will I be billed?

BILLING AND REOCCURING PAYMENTS

How does it work?

What’s included in the quarterly box?

Can I see the items before I purchase the box?

I don't like the content of my subscription box; can I return it?

What is a subscription box?

THE FINER SUBSCRIPTION BOX

How many Amicae boxes will I receive?

What's included in the Amicae box?

THE AMICAE SUBSCRIPTION BOX

What if my products are damaged?

What if I received the wrong size?

Do you take returns or exchanges?

Updated Damages and Exchanges Policy

DAMAGES AND EXCHANGES

When do the boxes ship?

Is shipping or tax included?

How are boxes shipped?

Do you ship outside the United States?

If shipping is delayed, will I get a refund for any kind for shipping fee?

What is the shipping schedule?

SHIPPING

My package was marked delivered but not received or is lost in transit? What do I do?

LOST OR STOLEN PACKAGES

How do I update my address?

ADDRESS UPDATES

What is the Finer Insider Program?

How do I sign up to become a Finer Insider?

What are the advantages of becoming a Finer Insider?

Does it cost anything to begin earning points?

Can my points expire?

How many points are equal to one dollar?

How can I earn points quickly?

Is there a limit to how many points I can earn?

Can I return my order if I redeemed rewards points for a discount?

I earned points/Sapphire/Diamond tier with my last purchase, but now I want to return it. What will happen to my points?