What if my products are damaged?
If your products are damaged, please provide picture of the damaged piece(s) via to the Help Desk team and we will review and offer a replacement. Please notify us within (10) days of receipt of goods.
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DAMAGES AND EXCHANGES
Below you will find articles on how to notify us of damages and exchanges requests.
What if I received the wrong size?
Our shipping team strives to ensure accuracy as they pack each box, however sometimes we see shipper side mispacks. If you received the wrong size, please reach out to the Help Desk within (10) days of receipt of your goods, so we can review and dete
Do you take returns or exchanges?
No, we do not take returns and we will offer exchanges on items based solely on availability. For all returns, subscribers are responsible for sending items back to us - regardless of issue. If your item is found to be defective or we've packed your
Updated Damages and Exchanges Policy
We are updating our exchange policy for subscribers with 2+ orders to the subscription box service. The exchange window will be open for 60 days after delivery. This provides subscribers with ample time to review their garment fit and request an exch